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订单追踪

提供无与伦比的购后体验

ParcelPanel订单追踪插件帮您解放客服团队,建立客户忠诚度,促进复购。从自动订单物流更新通知到丢失或损坏包裹的全面保障,ParcelPanel帮助您打造丝滑的配送体验,让买家不断回购。此外,凭借全天候支持和可扩展性,您可以放心——因为您的品牌购后体验始终得以保障。

​免费试用​
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50,000+

DTC品牌选择我们的解决方案

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结账后推动更多客户复购

ParcelPanel将"我的快递到哪里了?"问题转化为客户信任,让买家保持与品牌互动,并在购后旅程的每个阶段建立信任。

将"我的快递到哪里了?"(WISMO)询问次数降到最低

实时快递物流更新,让客户更满意,客服团队更轻松

为客户提供订单的实时物流可视性,让他们知道包裹实时位置和预计送达时间。通过主动发送物流更新通知,您可以减少高达75%的重复客服工单——让您专注于业务增长。

免费试用订单追踪
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自动包裹状态更新通知

在关键接触点轻松让客户知悉进度

不费吹灰之力保持高度关注。ParcelPanel直接向客户自动发送个性化的快递物流更新,让他们在每个节点都保持知情,无需手动触发。

免费试用订单追踪
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品牌化物流查询页面

通过完全品牌化、促进收入的查询体验让客户满意

用统一的一个工具为客户提供清晰、符合品牌调性的物流查询体验,让他们保持了解并减少"我的快递包裹到哪里了?"的询问;展示预计送达日期,提供个性化产品推荐,并保持和您品牌的独特的外观和感觉一致。减少客服工单,建立忠诚度,并通过购后互动,提升销售额。

免费试用订单追踪
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集中化分析与报告生成

实时查看,了解您可采取的行动

通过运输时间、查询、转化和物流状态的实时数据获得对配送流程的完整可视性——这样您可以快速发现并修复瓶颈,避免拖慢进度。通过优化物流策略和利用客户洞察,您将改善运输时间,提升追踪页面参与度,最终推动更多重复销售。

免费试用订单追踪
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结账后推动更多客户复购

ParcelPanel将"我的快递到哪里了?"问题转化为客户信任,让买家保持与品牌互动,并在购后旅程的每个阶段建立信任。

将"我的快递到哪里了?"(WISMO)询问次数降到最低

实时快递物流更新,让客户更满意,客服团队更轻松

为客户提供订单的实时物流可视性,让他们知道包裹实时位置和预计送达时间。通过主动发送物流更新通知,您可以减少高达75%的重复客服工单——让您专注于业务增长。

免费试用订单追踪arrow-right
reduce-wismo-inqueries
自动包裹状态更新通知

在关键接触点轻松让客户知悉进度

不费吹灰之力保持高度关注。ParcelPanel直接向客户自动发送个性化的快递物流更新,让他们在每个节点都保持知情,无需手动触发。

免费试用订单追踪arrow-right
automated-shipping-notifications
品牌化物流查询页面

通过完全品牌化、促进收入的查询体验让客户满意

用统一的一个工具为客户提供清晰、符合品牌调性的物流查询体验,让他们保持了解并减少"我的快递包裹到哪里了?"的询问;展示预计送达日期,提供个性化产品推荐,并保持和您品牌的独特的外观和感觉一致。减少客服工单,建立忠诚度,并通过购后互动,提升销售额。

免费试用订单追踪arrow-right
branded-tracking-page
集中化分析与报告生成

实时查看,了解您可采取的行动

通过运输时间、查询、转化和物流状态的实时数据获得对配送流程的完整可视性——这样您可以快速发现并修复瓶颈,避免拖慢进度。通过优化物流策略和利用客户洞察,您将改善运输时间,提升追踪页面参与度,最终推动更多重复销售。

免费试用订单追踪arrow-right
shipment-reports

品牌轻松走向全球

无缝对接1,400+全球物流快递服务商——包括USPS、UPS、FedEx和DHL——并接入50+如Klaviyo、Gorgias和Yotpo的全球顶尖应用插件。通过个性化工作流程、解锁强大自动化,ParcelPanel确保无摩擦、可扩展的购后体验——无论您在何处或如何履约订单。

免费试用订单追踪
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获得安心和真正的业务增长

通过ParcelPanel,您可以通过保护每个订单,进一步优化购后体验,轻松推动可衡量的结果。

物流保护保障

实质性商业效益

让客户自主选择运输保障,充分放心

将ParcelPanel的物流保障作为可选附加服务提供,让客户在面对丢失、损坏或延迟包裹时安心。通过结账时的简单复选框,他们可以自主选择加入。一旦遇到包裹配送问题,他们便能在几秒钟内提交索赔,并在48小时内获得解决——您的店铺无需增加额外开销或承担风险。

​免费试用​
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客户评价

be-flag
Belgium
5 months using the app

A must-have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed.

The Troves
us-flag
United States
10 months using the app

ParcelPanel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses.

Vision Beam
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United States
4 months using the app

So far so good. Detailed and gives customer peace of mind with shipping and tracking updates. Good to enhance the customer experience.

NCMPRBL
fr-flag
France
Almost 3 years using the app

I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable.

Vraiment-chat
de-flag
Germany
Over 2 years using the app

This app gets the job done! I've been using it for several years now. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier.

SPIRIT - beauty excellence
gb-flag
United Kingdom
Over 1 year using the app

With the tracking, you can have it take your customers straight to the courier site or remain on your own site, it's such a great feature!

A'Lei Beauty
au-flag
Australia
About 1 year using the app

Great app, provides us with certainty that our customers know where their packages are. We really appreciate how fast and helpful the customer service team are.

Passio Interiors
be-flag
Belgium
5 months using the app

A must-have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed.

The Troves
us-flag
United States
10 months using the app

ParcelPanel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses.

Vision Beam
us-flag
United States
4 months using the app

So far so good. Detailed and gives customer peace of mind with shipping and tracking updates. Good to enhance the customer experience.

NCMPRBL
fr-flag
France
Almost 3 years using the app

I follow all my shipments with parcel panel and I am very satisfied. A lot of settings available, and the customer care is very fast and reliable.

Vraiment-chat
de-flag
Germany
Over 2 years using the app

This app gets the job done! I've been using it for several years now. It's easy to set up, to customize, it seamlessly integrates with my store and makes the work so much easier.

SPIRIT - beauty excellence
gb-flag
United Kingdom
Over 1 year using the app

With the tracking, you can have it take your customers straight to the courier site or remain on your own site, it's such a great feature!

A'Lei Beauty
au-flag
Australia
About 1 year using the app

Great app, provides us with certainty that our customers know where their packages are. We really appreciate how fast and helpful the customer service team are.

Passio Interiors

常见问题

CTA Background

想要抓住每次的售后机会吗?

立即预约免费策略咨询。了解如何在售后与客户互动,建立信任,并推动复购增长。