Expert en commerce électronique

Are you struggling to find a way to reduce complaints of missing or wrong products? There is a simple solution: packing slips. Packaging slips are important for several reasons, such…

Are you looking for a complete guide on building a branded tracking page for your e-commerce business? You’re in the right place. Until a few years ago, buyers only received…

Imagine waking up to three missed calls and lots of emails with the same question: “Where’s my order?” Feels like a scene from a horror movie, but it happens. Nearly…

In today’s fiercely competitive eCommerce world, attracting new customers is only part of the equation. In fact, acquiring a new customer can cost 5 to 25 times more than retaining…

The trade tension between the US and China has kept us on edge. And as the US dropped a 145% tariff on Chinese imports this May, we know the effect…

In today’s crowded ecommerce landscape, winning customers once is just the beginning. As Fred Reichheld, the pioneer behind the Net Promoter Score, famously said, “Companies that focus on customer loyalty…

La stratégie marketing d'Apple offre des perspectives précieuses à quiconque souhaite bâtir une marque forte. Il ne s'agit pas seulement de vendre des produits, mais de créer du lien. Imaginez l'enthousiasme des gens…

Parmi tous les sites web, les sites de commerce électronique se distinguent comme des voitures de sport hautes performances sur une autoroute bondée. Ce sont eux qui supportent un trafic intense et une vitesse extrême, ce qui les oblige à…

Imaginez… Votre client vient de cliquer sur « Acheter maintenant » et, en quelques secondes, il se sent pris en charge. Pourquoi ? Parce que votre système automatisé le tient déjà informé en temps réel…